Here are all the frequently asked questions to our flashfix bicycle mechanics
How long does a repair take on average?
We typically try to complete all of our mobile repairs in under 1 hour. In the shop - if no special spare parts have to be ordered, such as an individual impeller - it takes one to two days to complete
Can I also service two bikes in one appointment?
We calculate an average of one hour for a mobile bicycle service, so it would be nice if you specify several bikes or longer special work in the booking so that you don't end up late with other customers and their bicycle maintenance appointments.
Do you also repair cargo bikes?
Yes, we will be happy to repair your cargo bike at your location, as well as in our shop.
Do you also service e-bikes?
Yes, we also service e-bikes. However, electronic components such as motors or accumulators/batteries will not be repaired for warranty reasons - you would have to have these returned to the manufacturer through your dealer.
How do you differ from normal bicycle repair shops?
In contrast to regular workshops, we also drive directly to our customers' front doors with an environmentally friendly cargo bike or, for longer distances, with a workshop van to carry out repairs. We don't ask our customers to wait weeks before we inspect their bike and perhaps accept it for repair.
What are your prices?
We have a standard price list for spare parts and for the work we carry out. These apply to the mobile bicycle workshop as well as to our shop. If you use the service for our mobile bicycle workshop, a travel fee will also be charged, which is also listed in the price list.
What are you doing all this for - what is your vision?
We like bicycles and believe in sustainable transportation through them. We believe that our cities need to become more people-friendly and greener, and that the bicycle is part of the path to this solution. We want to make cycling easy and comfortable. There are many repair options for cars, but these days broken bikes are simply scrapped and bought new because it is inconvenient to have them repaired. We want to remedy this situation and make bicycle service and maintenance more convenient for customers and get many people back on their bikes. That is our mission.